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Having ruptured my Achilles tendon last December I have been struggling to build muscle mass and strength back into my ankle and calf. I visited Mairi last month to establish a structured exercise routine. Mairi not only reviewed my condition but, with concern that my tendon hadn’t healed properly, went beyond the call of service I expected, by raising her concerns with the local hospital orthopedics department. Within a week I had a new appointment at the hospital and a scan to confirm the status of my recovery. Luckily for me the results proved positive and with a new recovery regime my leg will be back to normal soon. I cannot praise Mairi – and the rest of the staff – highly enough for the care, concern and professionalism with which they treat their clients. Thank you.